Privacy and Data Protection Policy Statement


In Control Debt Solutions ltd are committed to providing confidential advice and information to all our clients. We appreciate how important the safeguarding of your personal information is and any personal information we hold will be subject to the safeguards of the Data Protection Act 1988.

Information provided by you to us on this website.

We will not collect any personal data on this website unless it is knowingly provided by any enquirer and the personal information captured by the site will only be used by In Control Debt Solutions ltd and not sold to any other third party companies. The information you supply us will allow us to contact you and offer the relevant advice depending on your circumstances. The information is held securely in our offices and only available to staff of In Control Debt Solutions ltd. By choosing to submit your details, you consent to us contacting you at the time indicated to carry out an initial assessment of your circumstances.

Information provided by you to us during any service agreement we may enter.

We may from time to time request information from you relating to and for the purposes of, providing you with any agreed service. This information will be kept securely in accordance with the Data Protection Act 1988. If you contact us by telephone, the call may be recorded for training and security purposes. If you contact us in writing or by email, these contacts may be stored for as long as deemed necessary before being securely destroyed.

Your rights

Your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should also be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

You may at any time ask us to update and correct any personal details which we hold about you in order to correct any out of date information or inaccuracies. Please let us know if your circumstances change and if the details which we hold become out of date. You may also ask for details to be removed from our marketing database at any time by contacting us.

You have the right to request all of the personal information which we hold about you. We may charge an administration charge of up to £10 to cover our costs for this and we may ask for proof of identity.

Changes to our Privacy Policy and data protection policy statement will be updated on this page.