In Control Debt Solutions achieve full Debt Resolution Forum (DRF) membership status.

In Control Debt Solutions (ICDS) is pleased to announce that the company has achieved full membership status with the DRF, a leading industry trade body www.debtresolution forum.org.uk. Since gaining provisional membership earlier in the year the company has been inspected by the Insolvency Practitioner’s Association (IPA) and subsequently awarded as a full member.

The DRF promotes professional standards for resolving individual’s financial difficulty, it focuses its members on providing quality advice to individuals and sets out a clear code of conduct that it expects its members to adhere to.

The Debt Resolution Forum Website

 "The Debt Resolution Forum promotes professional standards for resolving debtors' financial problems, focussed on the quality of advice provided to consumer debtors by all DRF members. This website publishes the standards to which our members have committed and provides a directory to help you find an organisation that meets your needs.

DRF members approach debt resolution by identifying the solution and outcome which is the most appropriate to the financial and personal position of the debtor, while demonstrating to creditors that the proposal made on the debtor's behalf is reasonable and achievable.

"The Institute of Credit Management strongly welcomes the Debt Resolution Forum's efforts to create a quality mark for businesses helping consumers with their debt."

"The DRF has made impressive progress and the launch of the new Certificate in Debt Resolution is tangible evidence of DRF's commitment to professional standards. The ICM fully supports these efforts and intends to engage in a wide-ranging dialogue with DRF on issues relevant to both organisations' members."

Philip King, Institute of Credit Management "

The membership requires ICDS to undergo regular audits on a tri-annual basis, provides and independent complaints panel for clients and requires all customer facing staff to study the Cert DR training program. Cert DR is a level 3 BTEC advanced certificate that is fully accredited by Edexcel. Cert DR Prospectus

“The debt management sector of the financial services industry has quite rightly come under the spotlight form the Office of Fair Trading (OFT) as a result of shoddy working practices, poor advice and expensive fees” commented Luke Notley Director at ICDS he continued “In Control is committed to providing its clients with the right advice and great customer service and DRF membership is part of that commitment. As members we have agreed to operate to a strict code of conduct to provide our clients with a transparency of service but also the confidence that they are dealing with an accredited company.”